More options, better payment experiences
Highly scalable and designed for businesses and financial institutions of all sizes, Orbipay EBPP is a completely configurable cloud-based billing and payments solution thatās built to adapt quickly to the changing needs of your business, your systems, and your consumers
Alacriti’s loan payment solution allows you to accept loan payments from both consumer and business customers across various payment channels and methods. It includes a user-friendly self-service portal for customers to easily manage their payments and a comprehensive customer care portal for staff assistance. By simplifying the payment process, it helps accelerate receivables, reduce operating costs, decrease call center volume, and enhance customer satisfaction and retention.
Deliver e-bills seamlessly and accept bill or loan payments from users with easy access to the payment channels, payment types, and payment methods they expect.Ā
With more consumer options and better payment experiences, through a solution configured to your needs, you will see:
- ā Accelerated receivables
- ā Reduced operating costs
- ā Improved customer satisfaction and retention
Payment Channels
- Mobile
- Web
- IVR
- Agent
- Walk-In
- AI Chatbot
Payment Methods
- ACH
- Credit (where permitted)
- Debit
- Cash
- Check
- Apple Pay/Google Pay
Payment Options
- One-Time
- Recurring
- AutoPay
All the channels you need in one platform
With our single, unified platform we offer consolidated services and features so that you can deliver exceptional payment experiences to your consumers.
EBPP Calculator
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Deliver a seamless experience
Ultimate Payment Flexibility
The Orbipay EBPP solution offers your customers the payment channels, payment methods, and payment options they demand.
Unified Customer Experience
Our solution features a self-service and customer care portal that unifies the customer experience and consolidates customer service capabilities.
Customer Portal
- Self-service functionality for one-time and enrolled payments.
- Schedule, manage, and view payments seamlessly.
- Customizable, reflecting your brand, and adaptable features.
Customer Care
- Consolidated view of all payments, regardless of the channel.
- Customer service capabilities include profile access, payment history review, and task execution.
- Efficient management of payments on behalf of customers.
- Accessible reports for informed decision-making.
Key benefits
Rapid Time to Market
Quickly deliver on customer expectations for convenient, real-time payment experiences. Gain access to critical clearing and settlement networks with pricing models that scale with you, eliminating the need for large upfront investments and allowing for rapid time-to-value.
A Modern & Future Proof User Experience
Offer new solutions to accelerate payments modernization and deliver intuitive, frictionless payment experiences to your customers or members, and give them more ways to payāincreasing satisfaction and retention.
Operational & Cost Efficiencies
Run your entire billing and payment operations on a single platform. Streamline workflows, automate manual processes, reduce overhead costs, and make better decisions with comprehensive reporting.Ā Ā
Security & Compliance
Built-in security features ensure data and privacy protection. Orbipay EBPP meets PCI DSS standards for payment card security and HIPAA compliance.
Case Study
Alabama Credit Union
80%
Reduction in payment related calls
94.5%
Increase in transaction value
76%
Increase in transaction volume
