The rapid growth of instant payments and digital-first banking is pushing credit unions to rethink their strategies for staying competitive. Like many others, Royal Credit Union faced key decisions about adopting instant payments, such as whether to implement the FedNow® Service or the RTP® network, all while exploring ways to modernize loan payments. In a CUInsight-hosted webinar, Payments Modernization: Lessons from Royal Credit Union, panelists Jeni Brantner, Vice President of Payments at Royal Credit Union, along with Stuart Bain, SVP of Product Management and Mark Majeske, SVP Faster Payments from Alacriti, were asked panel questions that revealed Royal CU’s experience with payments modernization, providing key steps, operational impacts, and strategies for credit unions to stay ahead.
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