Maximizing Growth and Member Engagement With Instant Payments

With over 200 credit unions now on the RTP® network, credit unions are figuring out how to integrate these solutions to enhance their member relationships and improve their offerings. So, how can instant payments drive growth, deepen relationships with members and small businesses, and generate new revenue streams?  

In this exclusive Callahan-hosted panel discussion, speakers Keith Gray, Vice President of Strategic Partnerships at The Clearing House, and Mark Majeske, SVP of Faster Payments at Alacriti discuss how credit unions can navigate instant payments, focusing on practical use cases, member engagement, and growth opportunities.

Key topics include:

  • How instant payments can support financial inclusion by serving underbanked members.
  • Specific use cases that credit unions care about, such as loan funding and account verification.
  • How real-time payments can be used to drive more deposits and increase loan origination.
  • The potential of Request for Payment (RfP). 
  • Key factors that contribute to the ROI of instant payments for credit unions.
  • Ways your small business members can leverage real-time payments to better serve their needs.
3:07

Opportunities in Digital Banking: Leveraging Instant Payments

With 59% of US consumers living paycheck to paycheck, banks can enhance services by capitalizing on digital payment trends.

2:26

Instant Payments: Revolutionizing Financial Transactions with Real-Time Processing

Exploring instant payments RTP's immediate clearing, settlement, and visibility, contrasting with traditional payment delays and limited transparency.
1:33

Boosting Credit Union Revenue through Enhanced Payment Services

Enhancing member satisfaction by offering faster, secure payments boosts deposits, loan opportunities, and generates fee income for credit unions.
1:37

Seamless Transition to RTP for Financial Institutions

Upon launching onto the RTP network, financial institutions witness instant transactions as members use RTP over ACH, offering faster payments.
1:33

Expanding Financial Services: From Safe Loan Disbursements to Versatile Transactions

Financial institutions start with safe loan disbursements, expanding to versatile transactions like payroll and real estate settlements.
1:42

RTP: Revolutionizing Small Business Transactions

The RTP network offers small businesses 24/7 fund access, crucial for instant payments and financial visibility amid growing pressures.
1:39

Real-Time Payments: Transforming Business Operations

Real-Time Payments infrastructure enhances cash flow, streamlines operations, and supports 24/7 access, improving customer experiences and business efficiency.
2:30

East Coast Financial Institution's Journey with Instant Payments

An East Coast financial institution explores instant payments with RTP and FedNow, experiencing promising growth in transactions.
0:53

How Instant Payments Empower the Underbanked

Instant payments improve cash flow, allowing underbanked individuals to avoid late fees and manage emergencies effectively.
2:58

Enhancing Control and Efficiency with Request for Payment

Request for Payment, part of the RTP network, enhances user control in transactions by securely integrating billing and payment processes.

Full Video

56:01

Speakers

Mark Majeske

SVP Faster Payments, Alacriti

As Senior Vice President of Faster Payments at Alacriti, Mark leads the overall corporate faster payments strategy and product development of the Orbipay Payments Hub. Mark also currently serves in the Faster Payments Council Board Advisory Group. Previously, Mark led product development for the RTP® network, the FedNow® Service, and Zelle® at FIS. In addition, Mark was part of the team that designed, developed, and launched the RTP network at The Clearing House.

Keith Gray

Vice President, Strategic Partnerships, The Clearing House

Keith Gray is a Vice President of The Clearing House with responsibility for RTP® Network Strategic Partnerships. These partnerships are critical to the success of RTP, in that many banks and credit unions will leverage RTP through a trusted technology partner. Mr. Gray works with these partners to facilitate the launching and supporting of their RTP initiatives. During his 20–year career, Mr. Gray has worked extensively with financial institutions of all sizes, as well as financial technology companies on emerging payments initiatives, mobile solutions, and online banking applications. He worked with multiple early-stage organizations bringing new products to market.

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