Electronic bill presentment and payment (EBPP) is a holistic approach to presenting electronic bills and accepting digital payments from consumers. The payment experience is a critical touchpoint, making it necessary to evolve with consumer demand. However, members don’t necessarily use the same payment methods and options for every bill, making it challenging for credit unions to meet members where they want to pay.
In this NACUSO-hosted webinar, Stuart Bain, SVP of Product Management at Alacriti, discusses the history and future of EBPP and provides insights into the most important aspects of an EBPP solution. The webinar will answer:
- How has EBPP changed from when it was created to now?
- What are the current trends for how consumers are paying their bills?
- What opportunities does bill payment create for credit unions?
- How can EBPP help prevent loan payment fraud?
- How can EBPP help with impact member conversion?
- How will AI affect loan payment technology?
- What will the TCH RTP® network and the FedNow® Service mean for bill payments?
