Online electronic bill payments for the ultimate payment experience
Orbipay EBPP is a scalable, cloud-based electronic bill payment service designed to meet the evolving needs of our clients and their customers. Whether you’re a financial institution, an insurance company, or a service provider, Orbipay EBPP helps your customers pay their bills online quickly and securely
Deliver electronic bills and invoices seamlessly and accept digital payments from users with easy access to the payment channels, payment types, and payment methods they expect.
With more consumer options and better payment experiences, through a solution configured to your needs, you will see:
- ✓ Accelerated receivables
- ✓ Reduced operating costs
- ✓ Optimized customer satisfaction and retention
Payment Channels
- Mobile
- Web
- IVR
- Agent
- Walk-In
- AI Chatbot
Payment Methods
- ACH
- Credit (where permitted)
- Debit
- Cash
- Check
- Apple Pay/Google Pay
Payment Options
- One-Time
- Recurring
- AutoPay
One platform, any payment channel
With our single, unified billing and payment platform, we offer consolidated services and features so that you can deliver exceptional payment experiences to your consumers.
Deliver a seamless payment experience
Ultimate Payment Flexibility
The Orbipay EBPP solution offers your customers the payment channels, methods, and payment options they demand, ensuring a superior bill payment experience.
Unified Customer Experience
Our solution features a self-service portal and customer care capabilities that unify and modernize the experience and provide tools for better customer engagement.
Customer Portal
- Self-service functionality for one-time and enrolled payments.
- Schedule, manage, and pay bills seamlessly.
- Customizable features that reflect your brand and adapt to your needs.
Customer Care
- Consolidated view of all payments, regardless of the channel.
- Customer service capabilities include profile access, payment history review, and task execution.
- Efficient management of bill payments on behalf of customers.
- Accessible reports for informed decision-making.
Key benefits
Rapid Time to Market
Deliver convenient, real-time online bill payment services. Gain access to critical clearing and settlement networks with pricing models that scale with you, eliminating the need for large upfront investments and allowing for rapid time-to-value.
A Modern & Future-Proof User Experience
Offer new solutions to accelerate payments modernization and deliver intuitive, frictionless digital payment experiences to your customers or members, giving them more ways to pay bills online—from mobile phones or desktops, increasing satisfaction and retention.
Operational Efficiency & Cost Savings
Orbipay helps billers like you save time by integrating your entire billing and payment cycle onto a single platform. Now you can treamline workflows, automate manual processes, reduce overhead costs, and make better decisions with comprehensive reporting.
Security & Compliance You Can Trust
Built-in security features ensure data and privacy protection. Orbipay EBPP meets PCI DSS standards for payment service card security and HIPAA compliance, giving financial institutions and businesses peace of mind.
Case Study
Alabama Credit Union
80%
Reduction in payment related calls
94.5%
Increase in transaction value
76%
Increase in transaction volume
