More ways to pay
Health insurance companies tap into our payments solutions to modernize and simplify the payment experience for their policyholders
40% of the companies under one of the largest U.S. health insurer federations choose Alacriti
Driving costs down and
customer satisfaction up.
With flexibility working with your existing core, our electronic bill presentment & payment (EBPP) solution offers insurers more ways to collect premiums from their customers while supporting automated data synchronization during the underwriting process.
Policyholders benefit from more convenient self-service options, and insurers benefit from accelerated receivables, reduced costs of accepting payments, and comprehensive reporting.
Insurers leveraging our EBPP solution benefit from high digital bill-pay adoption rates and improved customer satisfaction.
Modernize your payments
A Modern & Future Proof User Experience
Offer new solutions to accelerate payments modernization and deliver intuitive, frictionless payment experiences to your policyholders. From ACH to Apple Pay, mobile or AI Chatbot payments, and options such as recurring or one-time payments, give your policyholders more ways to pay—increasing satisfaction and retention.
Operational & Cost Efficiencies
Run your entire billing and payment operations on a single platform. Streamline workflows, automate manual processes, reduce overhead costs, and make better decisions with comprehensive reporting.
From Application to Binder Payment
Automatically synchronize application data to approved policy. Simplify and shorten the process of receiving payments, whether it be binder or premium - removing any friction for the policyholder.
Security & Compliance
Built-in security features ensure data and privacy protection. Orbipay EBPP meets PCI DSS standards for payment card security and HIPAA compliance.
Electronic Bill Payment & Presentment (EBPP)
Highly scalable and designed for business and financial institutes of all sizes, Orbipay EBPP is the most customizable cloud-based billing and payments solution that’s built to adapt quickly to the changing needs of your business and your consumers.
More consumer options, better payment experiences, and entirely configurable means:
- ✓ Accelerated receivables
- ✓ Reduced operating costs
- ✓ Improved customer satisfaction and retention
- ✓ Configured to your unique needs and IT landscape
Payment Channels
- Mobile
- Web
- IVR
- Agent
- Walk-In
- FB Messenger
Payment Methods
- ACH
- Credit (where permitted)
- Debit
- Cash
- Check
- Apple Pay/Google Pay
Payment Options
- One-Time
- Recurring
- AutoPay
